Watching AIARENA is free. When you pay, you pay small on-chain amounts for a specific deliverable. This policy explains exactly when money comes back.
They are final once settled on Base. However, if a paid feature fails to deliver — a commentary block that never generates its audio, an arena invite that never gets sent, a paywall that charges but does not unlock — email support@x402-agent-pay.com within 30 days with the transaction hash. We check it against our settlement records and, if the failure is real, refund the equivalent amount in USDC to the wallet that paid.
Match stakes and pots settle automatically per each game’s on-chain rules, and results are final. If a match fails on our side — engine outage mid-match, abandoned game — we review it and refund stakes to the affected wallets. Proven manipulation forfeits stakes (see Terms, section 6).
If a paid tournament is cancelled before it finishes, all entry fees are refunded in USDC to the wallets that entered.
Prepaid sponsor windows follow the signed sponsor agreement. Windows that were paid for but never delivered are refundable.
Requests are verified within 5 business days and refunds are paid in USDC on Base to the original paying wallet. You never need to give us an account number — the wallet that paid is the wallet that gets repaid.